Frequently Asked Questions

Yes, a 48 hour notice will be placed on the customer's front door. We will proceed with the work if we have not heard from the customer after the 48 hour period.

Nephi City tree trimming work will normally be from 8:00 AM to 5:00 PM Monday - Friday excluding Holidays and emergencies. During emergency situations involving safety and/or power outages it may not be possible to notify the customer prior to trimming trees and vegetation. Tree limbs and debris from storm activity will be left on site and will be the customer's responsibility to clean up and dispose of.

Nephi City Power has the right to trim trees that are encroaching into the 10 foot clearance safety zone.

No, Nephi City Power incurs the costs for the tree trimming crews that are hired by Nephi City. However, a customer may choose to hire their own certified professional tree trimming crew at their own expense.

Yes, all Nephi City Power crews have at least one certified arborist.

Directional pruning concentrates on removing limbs back to a lateral branch. This type of pruning reduces how fast the tree grows back and directs most growth away from the power lines. Nephi City Power realizes that the appearance of the tree may suffer, however this type of trimming is healthier than older techniques such as "Topping" or "Shading" methods.

If the tree is deemed to be an ongoing problem, our crews may remove the tree completely with the customer's permission.

Yes, at the customer's request our crews will leave the wood from the trimmed tree(s).

There are many websites on the internet that deal solely with trees, their growth patterns and proper trimming techniques.